Physicians Resource Center

We understand that your time is valuable!

Insurance requirements can be cumbersome so the below information will be helpful to determine the best path to proceed for different cases. Here are some quick points to determine whether the patient meets the criteria.

For Power Wheelchairs: In order to qualify, the need is for inside the home, not outside and the patient is unable to safely complete ADL’s with a cane, walker, manual push chair or scooter. A specific face to face mobility exam is required for most insurances.

Printable Detailed Exam Instructions:

For Mobility Scooters: Since reimbursement has been recently cut by 50%, we can no longer provide quality scooters through insurance. We do offer for purchase at

For Spinal and Knee Braces: To qualify, the patient must have a daily chronic pain that affects ADL’s.

A simple one page Rx can be completed for Humana, BCBS, UHC, Humana, Aetna or Cigna. For Medicare only, a new face to face exam specifically addressing the option of the orthotic must be completed and a documented history of these issues and other treatments tried with outcomes must be found in previous notes.

Printable Detailed Exam Instructions:

Back Braces

Knee Braces

For Lift Chair Purchases: Insurance does not pay for the entire Lift Chair. They may cover the lift mechanism which is about $240-$280 depending on the patient’s location. In general, in order to qualify, the patient must:

  • Have severe arthritis of the hip or knee or have a severe neuromuscular disease.
  • The patient must be completely incapable of standing up from a regular armchair or any chair in their home.
  • Once standing, the patient must have the ability to ambulate.
  • Have a face to face exam, with and Rx and CMN.

Each patient is still responsible for the remainder of the cost of any Lift Chair.

Printable Detailed Exam Instructions:

Recovery Products / Short Term Rentals (NEW)

Cold Therapy Systems: targeted pain relief where it’s needed the most.

Minimize pain, swelling and down time after surgical procedures with recirculated cold water. Patients enjoy 6-8 hours of effortless cold therapy with body specific attachable pads. Very effective especially for knee procedures. Not covered by insurance but available for weekly or monthly rental or purchase.
Common uses: Post-Operative, Arthroscopic and Reconstructive procedures, Plastic Surgery, General Surgery, Post-Trauma, Chronic Pain and Physical Therapy

Short Term Lift and Recovery Chairs (NEW)

Maintaining better compliance after surgery with lift assist getting up from a seated position or help descending down from a standing to a seated position.
Weekly or monthly rentals or purchases available.

Infinite Position Lift / Recovery chairs

Offer the ideal back, hip, head and lower extremity angles to the most comfortable position to improve issues with edema, circulation, sleep, transfers and pain. Promotes quicker healing!

Short term cash rentals also available for select scooters and power chairs too!

1829 Capital Boule, Unit 103, Raleigh NC 27604